“Small Steps To Big Changes highlights what all organisations need – the ability to help their staff win small continually so that they can win big …”
International best-selling author and editor of 35 books.
“As a leader who believes wholeheartedly in people development, the principles shared in this book is what you need to create associate engagement leading to organizational effectiveness.”
Director of Training, India, Marriott International
“Small Steps To Big Changes cracks the code to overcome complex problems with an easy-to-follow process everyone can apply. Now you can achieve a higher level of performance and delight in your organisation.”
Author of the New York Times bestseller Uplifting Service
“… shape your conversations to create useful outcomes for yourself, your team and your organization. It is a sustainable process that will yield results. Try it — take the first small step.”
Group CIO, Singapore Health Services
“It outlines how you can move towards your goals and create quick wins. This reinforces the focus on making small steps to big changes and has helped my team tremendously.”
CEO of Advanced Remanufacturing and Technology Centre (ARTC)